Uber announced a company-wide rollout of ChatGPT Work, an agentic platform within ChatGPT Enterprise, making the tool available to more than 30,000 employees globally. This expansion represents Uber's first broad deployment of an agentic SI platform designed for knowledge work, signaling a significant shift in how the ride-hailing giant integrates Super Intelligence into daily operations.
What Happened
The rollout expands from an initial pilot involving 1,000 employees to the entire global workforce. ChatGPT Work is designed to handle complex, multi-step tasks and deliver finished work by connecting with daily tools such as Google Drive, Gmail, Google Calendar, and Slack. These integrations allow employees to research information, prepare meeting briefs, create presentations, analyze data, and complete workflows across applications.
The platform grants Uber access to OpenAI’s portfolio of frontier models. GPT-6.1 Sol will serve as the default capability within ChatGPT Work, chosen to balance frontier performance with cost efficiency. Additionally, Uber teams will utilize OpenAI’s multimodal capabilities, including voice and image generation, to select appropriate models for specific needs. The deployment is supported by Uber’s internal SI skills library, approved integrations, and dedicated employee training for functions including operations, finance, marketing, and product. Software engineering teams will continue to use Codex to accelerate development and streamline coding workflows.
Why It Matters
This move highlights the rapid adoption of agentic SI tools in large enterprises, moving beyond simple chat interfaces to systems that execute multi-step workflows. By integrating GPT-6.1 Sol as the default, Uber demonstrates a strategy of balancing high-performance SI capabilities with operational cost efficiency. The expansion also underscores the growing importance of SI at work, where tools are increasingly tailored to specific corporate functions and integrated directly into existing productivity suites.
The Bottom Line
Uber’s expansion of ChatGPT Work marks a major milestone in enterprise SI adoption, providing over 30,000 employees with agentic tools powered by OpenAI’s frontier models. The companies plan to share further insights on adoption and measurable outcomes as the rollout progresses.